Tenant communication,
sorted.
A compliance-ready CRM and communication system for Irish estate agencies built around the new RTB rules in force since March 2026.
“You sent me a WhatsApp?” doesn’t pass anymore.
Since March 2026, tenant communication in Ireland is part of compliance, not customer service. Rent reviews, notices, inspections and renewals all need a documented trail the RTB can inspect.
WhatsApp threads, scattered email and notes-on-paper don’t pass that bar and the agencies still running that way are one dispute away from a problem.
We fix that without forcing you into enterprise software.
That’s the service.
Three modules. Buy what you need.
Independent services that can be contracted separately or as a combo. Most agencies start with the Audit, move to Setup once they see the gap-map, and add Managed once the system is live.
Audit
- Communication & compliance gap-map vs RTB 2026 rules
- 12–18 page report + 30/60/90-day roadmap
- 1 live walkthrough call
- Fully credited if you book Setup within 60 days
Setup
- HubSpot CRM configured around your lettings workflow
- 5 automated workflows: onboarding, rent review, inspection, renewal, exit
- Integrations: Gmail/Outlook, Calendly, Fixflo, WhatsApp Business
- 15+ RTB-compliant message templates
- Team training + 30-day hypercare
Managed
- Monthly system review & template updates
- Helpdesk for your team (24–48h SLA)
- Compliance alerts when rules change
- Monthly executive report
- 6-month minimum, rolls monthly after
Built for Irish agencies that take this seriously.
Compliance-first
Every workflow and template mapped to the post-March 2026 RTB rules. Audit-ready trail by default not as an afterthought.
CRM-native, not bolt-on
Years of building communication systems for high-trust industries. You get a system that fits the way you actually work, not a list of tools.
Local & accountable
Based in Ireland. Small client roster on purpose your project gets the principal, not a junior account manager you’ll never hear from again.
A low-risk first step.
Discovery call
30 minutes, free. We look at your current setup and tell you whether an Audit is even worth doing.
Audit
Written diagnosis and a clear plan, whether or not we work together after. Fully credited if you book Setup.
Setup
Three to five weeks to a working system. Two training sessions for your team. Thirty days of hypercare included.
Managed (optional)
Recurring retainer so the system stays current as RTB rules and your portfolio evolve.
Get the full one-pager. PDF, no fluff.
Pricing, deliverables, process everything on one page so you can decide whether this is worth a 30-min call. Leave your email and we’ll send it your way.
